特定商取引法に基づく表記

販売業者:seY fountain pen
代表責任者:高橋 聡
所在地:soporta, 154-0024, 東京都 世田谷区 世田谷区三軒茶屋, 2-13-18, 日本
電話番号:08051883533
メールアドレス:mail@soporta.tokyo
販売価格:各商品ページに記載の金額
商品代金以外の必要料金:・配送料・手数料(コンビニ決済:100円
支払方法および支払の時期:クレジットカードまたは国内の銀行振込

商品の引渡時期:注文は 3 ~ 5 営業日以内に処理され、在庫があった場合、商品は 14 日以内に到着します。

返品・不良品・キャンセルについて:<お客様都合の返品・交換の場合>
発送処理前の商品:ウェブサイトのキャンセルボタンを押すことで注文のキャンセルが可能です。
発送処理後の商品:未開封の商品は、商品到着後 10 日以内に連絡いただいた場合に限り、お客様の送料負担にて返金又は同額以下の商品と交換いたします。使用後の商品は、返品・交換はお受けしておりません。

<商品に不備がある場合>
当社の送料負担にて返金又は新しい商品と交換いたします。まずはコンタクトメニューよりご連絡ください。

返品期限:14日以内

Seller: seY fountain pen
Representative: 高橋 聡
Location: soporta, 154-0024, setagaya-ku 2-13-18 sangenjaya, Tokyo, Japan

Phone number: 080-51883533
Email address: mail@soporta.tokyo

Method of payment: Credit Card (Paypal)
Time of delivery:DHL or Fedex (U.S.A  2-5days )
Method of delivery of goods:DHL  and  Japan post small package

Returned goods defective goods and cancellation:The return or exchange of a product will be accepted if there is any defect (damage, etc. which existed from the beginning or which occurred during shipment) is discovered as long as the product is returned to us (at our cost) within 7 days of the date of its arrival at the shipping address provided. Please contact us through email before you ship back the products. 

In cases the product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned (at the customer’s expense) within 7 days of the date of its arrival at the shipping address provided.

When a product is returned, the amount which the customer paid to us will be refunded (Shipping fees will be deducted in cases where the product is returned for any reason attributable to the customer)

Please ship to the address below: 

soporta

2-13-18 Sangenjaya Setagaya-ku Tokyo 1540024Japan
Time limit for return of goods: 15days